HOW DO I...
MAKE AN APPOINTMENT?
The practice runs an appointment-based system. To see your doctor telephone 0844 477 3677 (Opt 3)
or call at reception to make an appointment. You can also make an appointment via our internet booking site;
please ask at reception to register for this facility. You may consult any doctor, though we do prefer you to
consult the same doctor with the same problem whenever possible. If your case is urgent, inform the receptionist
and you will be seen the same day, though this may not be with the doctor of your choice.
Appointments are booked at ten minute
intervals, so it may not be possible to address more than one problem in this time. Please be prepared to make
another appointment and try to talk about the most worrying issue at the start of the appointment. An appointment
is for one family member only.
If you are ever unable to keep your appointment,
you must let us know. Patients who regularly fail to attend appointments may be removed from the
practice list.
Touch Screen Patient Booking-In
To avoid waiting at the reception desk, we are now
pleased to offer our patients the service of our touch screen booking-in facility. Please ask at reception should
you require assistance or a demonstration.
HOW DO I...
OBTAIN
A HOME VISIT?
Please request all non-urgent visits before 10.30am by telephoning 0844 477 3677
(Opt 2).This lets the doctors plan their day more effectively and enables them to see more patients. On
average, a home visit takes four times as long as seeing you in surgery. Please help us to help you - only ask for
a visit when absolutely necessary. To request an urgent visit, please call 0844 477 3677 (Opt 1)
and a receptionist will take your details. The doctor on call at that time will then be contacted.
